Why Students Ask AI More Than Humans And What That Means for University Admissions Teams
What it taught us about trust, timing, and scaling admissions "In a randomized controlled trial at Georgia State University, an AI assistant handled 200,000 messages from 3,100 students. Only 0.9% needed human help. The result? A 21.4% drop in summer...
Aug 13, 20255 min read27
